About

Who are we ?

Golding Glow is a cosmetic skincare brand created in 2025.
It is operated under a legal structure that complies with current regulations.

All content on this site (texts, visuals, logo, brand identity) is protected by intellectual property law.
Any reproduction, in whole or in part, is strictly prohibited without prior authorization.

The products offered comply with applicable European cosmetic standards.

Simple routines: no need for 7 steps to take care of your skin
Gentle formulas: designed to respect all skin types
A minimalist vision: fewer products, more efficiency
An authentic brand: born from a real need, not a trend
A Caribbean inspiration: natural beauty above all

At Golding Glow, we believe that consistency and simplicity are the true keys to healthy, radiant skin.

Create skin-friendly products without complicated routines.
Prioritize carefully selected ingredients
To offer accessible, transparent and honest skincare
Respect for animals: our products are not tested on animals
Reducing our environmental impact through responsible packaging choices

Golding Glow is committed to supporting every woman in a simple, gentle and conscious skincare routine, in line with her lifestyle.

My account

When you log in, you can check “forgotten password” and you will receive an email within minutes allowing you to define your new password.

It's quite possible that you haven't created an account with us yet, even if you've already ordered online. All you need to do is create your account (it takes less than a minute). To do this, click on the "Log in" tab at the top right and then click on "Create an account."

You can subscribe to our newsletter from the website's homepage at the bottom right: enter your email address directly in the box provided and click OK. You will then be regularly informed of our news and events, and will also be able to benefit from personalized offers.

You can unsubscribe from our newsletters by clicking on the unsubscribe link at the bottom of each newsletter you receive.

You can retrieve this invoice directly through our website by logging into your account. Once logged in, click on the "My Orders" section, then click on the desired order number.

The information you provide to process your order is used solely within the context of our business relationship. Under no circumstances will this information be shared with third parties or sold.

In accordance with the French Data Protection Act of 6 January 1978, you have the right to access and rectify personal data concerning you.

Your credit card details are used only for payment processing with our secure payment partner, Shopify Payments. We do not store any of your banking information.

My order

Please allow 3 to 5 business days for your order to be prepared and shipped. However, we do not deliver on Saturdays or Sundays, so if you order on Friday evening or during the weekend, your order will not be processed until Monday morning.

Cancellation : It's possible, but speed is key. We can cancel your order as long as it hasn't been shipped. Please write to us as soon as possible at goldingglow.contact@gmail.com (specifying URGENT in the subject line). Once it's shipped, we no longer have control over it, so we won't be able to cancel it.

Modifying the products in the order : It is not possible to modify the products in an order once it has been placed. The only way to modify your order is to cancel it before it is shipped (to do this, write to us as soon as possible at goldingglow.contact@gmail.com , specifying URGENT in the subject of the email). You will then be able to reorder with the correct products.

Changing your address : It's possible, but speed is key. We can change the address on your order as long as it hasn't been shipped. To do this, please write to us as soon as possible at goldingglow.contact@gmail.com (specifying URGENT in the subject line). Once it's shipped, we no longer have control over it, so we won't be able to change it.

Emails sometimes end up in spam, so be sure to check your spam folder.

If you still have nothing, you can contact us by email goldingglow.contact@gmail.com .

We encourage you to first check with your neighbors or caretaker to see if they have received it for you.

If this is not the case, contact us at goldingglow.contact@gmail.com and we will find a solution!

Currently, we deliver to mainland France , overseas , Belgium , Luxembourg and Switzerland .

Returns and refunds

We do not offer a refund service.

If you have changed your mind about your order, you can return it within 14 days of receiving your order to obtain a credit for your next order.

Please ensure the item is in its original condition and has not been opened or used.

Please note that we accept returns within 14 days of receiving your order. However, it is important to note that the return shipping costs are your responsibility.

The product must be intact, unopened and in its original packaging.

You must send an email to customer service: goldingglow.contact@gmail.com with your first and last name, order number and the reason for return.

Once you receive the “good for return” confirmation email from customer service, you will need to include in your second email: the number of the order concerned for the return and your contact details.